Native Language Learning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
- User Feedback: When you submit feedback, we collect your feedback text, category, and optional rating.
- Device Information: We collect a unique device identifier for analytics and service improvement.
1.2 Automatically Collected Information
- Usage Data: We collect information about how you interact with the app, including:
- Lessons started and completed
- Pronunciation accuracy scores
- Language preferences
- Session duration and frequency
- Analytics Data: We use Amplitude Analytics to understand app usage patterns. This includes event tracking for features used, session information, and general usage statistics.
1.3 Audio Data
Native uses iOS native speech recognition for pronunciation practice. Audio data is:
- Processed locally on your device using Apple's speech recognition APIs
- Never stored or transmitted to our servers
- Not shared with third parties
- Only used temporarily during active lessons for pronunciation feedback
2. How We Use Your Information
We use the collected information to:
- Provide and improve the app's language learning features
- Track your learning progress and personalize your experience
- Respond to your feedback and support requests
- Analyze usage patterns to improve app functionality
- Monitor app performance and fix bugs
- Understand user retention and engagement
3. Information Sharing and Disclosure
3.1 Third-Party Services
We use the following third-party services:
- Amplitude Analytics: For usage analytics and retention tracking. Amplitude's privacy policy: https://amplitude.com/privacy
- Apple Speech Recognition: Audio is processed locally on your device and subject to Apple's privacy policy: https://www.apple.com/privacy/
3.2 We Do Not
- Sell your personal information to third parties
- Share your audio recordings (they never leave your device)
- Use your data for advertising purposes
- Share your information except as described in this policy
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your information:
- Data is transmitted over secure HTTPS connections
- Our backend database is secured with industry-standard encryption
- Access to user data is restricted to authorized personnel only
- Audio data never leaves your device
5. Data Retention
- Usage Events: Retained for analytical purposes to improve the service
- Feedback: Retained until addressed or for quality improvement purposes
- Audio Data: Not stored; processed and discarded immediately
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your data
- Deletion: Request deletion of your data from our servers
- Correction: Request correction of inaccurate data
- Opt-Out: Stop using the app at any time
To exercise these rights, contact us at the email provided in the Support section.
7. Children's Privacy
Our app is suitable for all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. Continued use of the app after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please visit our Support page.
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